santah wear

FAQ

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  • We carefully prepare each order and deliver within 6–7 working days across Pakistan.

  • You can easily get in touch with us through WhatsApp or email for any queries or support.

  • Yes, we create outfits tailored to your size and preferences for the perfect fit.

  • Yes, we offer cash on delivery across Pakistan for your convenience.

You can request a return within 7 days of receiving your order, provided the item is unused and in its original condition.

We do our best to ensure accuracy, though slight variations may occur due to lighting and handmade detailing.

After placing an order, you can share your measurements via our WhatsApp button or fill out the size form on the product page.

Since we specialize in customization, you can request minor design changes or color preferences through our WhatsApp support.

Standard customization is usually included, but special requests or plus sizes may have a small additional fee depending on the fabric used.

  • Yes! If you need an outfit for a wedding or event, contact us on WhatsApp to check availability for an expedited 3–4 day delivery.

We follow your exact measurements. If there is an error from our side, we offer free alterations to ensure you get the perfect fit.

Custom orders can only be canceled within 24 hours of placement, as we start the cutting and stitching process immediately.

We use premium quality fabrics like Katan Silk, Karandi, and Organza, specifically selected for durability and a luxurious feel.

Once your order is dispatched, we will send you a tracking ID via SMS or Email which you can use on our “Track Your Order” page.

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